Mercury Marine "Premier Dealer" Status

What does it mean to be a Mercury Marine Premier Dealer?

Mercury Marine evaluates the service performance of its dealers and assigns its highest rating of "MERCURY PREMIER" to those demonstrating an exceptional commitment to service.

Earning a Mercury Premier Service rating means a dealer:.

• Achieves a 12-month service Customer Satisfaction Index score above the national average.
  (Power Source Marine has achieved this requirement for a numbers of years.)
• Possesses all necessary service tools, test equipment, manuals and parts books.
• Employs at least one Certified or Master technician.
  
• Provides timely service for all Mercury Marine customers.
• Offers extended service hours, when appropriate.
• Uses, displays and stocks adequate inventory of genuine Mercury Precision Parts.
• Offers a clean, neat shop with well-organized tools and service literature.